One lean team. An AI agent for every workflow.
How Newbury Residential, a remote-first operator of about a dozen properties, put Kolena's AI agents to work on invoices, affordable-housing compliance and leasing, without adding headcount.
“We've found that using an AI agent is actually probably more accurate than a person going through it… so they're spending less time on the actual audit and more time fixing the issues that were found.”
One workflow at a time
The bottleneck
A dozen properties meant 30-plus utility providers, vendor invoices and credit-card receipts, each formatted differently, plus 30 to 40 page affordable-housing compliance files. Brian's verdict: "I can't spend a full day of my week working on utility bills."
What changed
Newbury pointed Kolena's AI agents at whichever workflow ate the most time, then moved to the next. Each agent reads the documents, codes the data to the right property and GL account, and pushes it to the ERP, while deterministic code handles the math.
The result
About 400 receipts a month reach the ERP with no manual entry, and compliance reviews run 15 to 20 checks per file with every finding cited to its page. The team works on the issues the agents find.
Coded, cited and pushed to the ERP
Kolena's AI agents read each invoice, code it to the right property and GL account, and check the math before it goes to the ERP.
Hear it from Brian
Brian Murphy on running a lean back office with AI agents, from the Pragmatic AI Podcast, episode 3.
Watch the full episode →More from Newbury Residential
“It's a game changer… I'm on the road all the time, so I'll just forward it over and it gets done.”
“I think it catches stuff that they might not have caught otherwise… For a lot of this daily invoice stuff, it's helped tremendously. I can just work on higher-level stuff.”
Teams running Kolena on their own documents
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