Customer story · Private lending

Four to five hours per DSCR file. Now about 45 minutes.

How Longhorn Investments put Kolena's AI agents into DSCR loan underwriting, without handing AI a single credit decision.

Longhorn Investments, before and after
DSCR file review (assisted underwrite)
Before
4-5 hours
With Kolena
About 45 minutes
Appraisal review
Before
45-60 minutes
With Kolena
15-20 minutes
Company
Longhorn Investments
Industry
Private lending: DSCR, non-QM, fix-and-flip
Scale
About $400M in servicing
Contact
Jeremiah Garza
Chief Operating Officer
“AI amplifies our ability to make judgment calls. It doesn't make the judgment calls for us.”
JGJeremiah Garza
Jeremiah Garza
Chief Operating Officer, Longhorn Investments
The story

Accuracy first, then speed

1

The bar

Before any AI touched a loan file, Jeremiah set the bar at 98% accuracy, the standard he holds his own processors to. Longhorn also brought in a national law firm and wrote borrower consent into its loan agreements before a single agent went live.

2

What changed

Kolena's AI agents assemble each DSCR file from its 10 to 30 documents, check it against the DSCR and non-QM guidelines and flag the exceptions, with every field cited to its page. The underwriter still owns the credit decision.

3

The result

A file review that took four to five hours is now an assisted underwrite of about 45 minutes. Appraisal review dropped from 45 to 60 minutes to 15 to 20.

How it works

The file, assembled and checked

Kolena's AI agents pull each field from the loan documents, check it against the guideline, and flag exceptions for the underwriter.

Kolena checking a sample DSCR loan file against an investor guideline and showing the math behind the one failed check.Sample documents
Watch

Hear it from Jeremiah

Jeremiah Garza on the accuracy bar and the assisted underwrite, from the Pragmatic AI Podcast, episode 5.

Watch the full episode →
In their words

More from Longhorn Investments

“I was looking for a 98% accuracy rate or higher, because of what we do… That's what we expect of a human, so I'm expecting the same [when] we are leveraging AI.”
JGJeremiah Garza
Jeremiah Garza
Chief Operating Officer, Longhorn Investments
“Get over your fear… If you understand your operation, the barrier isn't technical. It really is deciding what your time is worth.”
JGJeremiah Garza
Jeremiah Garza
Chief Operating Officer, Longhorn Investments

See it on your own loan files.

A 2-week trial on your real documents, set up in a 20-minute call.