OFFSHORE DOCUMENT WORK → AI
The AI replacement for document-heavy offshore workflows.
You're paying a monthly BPO invoice for document review that AI now does faster — onshore, and with a citation for every field. Kolena reads your leases, loan files, claims, and memos in minutes, with an audit trail your compliance team can stand behind.
Trusted by Industry Leaders
You're paying for document work twice.
Every month, an offshore desk bills you to read documents your team still has to double-check. The turnaround is measured in days. The accuracy depends on a reviewer working at a distance from your market. And when volume spikes, the queue grows. AI changes the math: the same work, onshore, in minutes — with every field cited back to the source.
Cost
No per-FTE billing, no 9.5%/yr offshore wage inflation, no idle-seat minimums.
Accuracy
Every extracted field links to the exact source line. Auditable by design.
The shift is already happening.
AI is predominantly replacing outsourced, offshore workers — not cutting internal staff.
$3.3B
Capgemini acquired WNS in July 2025 to convert a 65,000-person BPO workforce to AI-led delivery.
67%
Of enterprises plan to replace human-led services with AI within three years.
$9.1B → $15.1B
The document-outsourcing market, 2026→2036. This is the spend AI displaces.
Not OCR. A finished workflow — with AI.
Onshore, with a full audit trail on every document.
Extract
Reads PDFs, scans, and emails; pulls every field.
Validate
Checks values against your system of record (rent roll, loan tape, policy).
Cross-reference & cite
Links every output to the exact source line.
Push
Structured output into Yardi, MRI, Salesforce, Snowflake — no copy-paste.
See it run on a real document
Watch how Kolena transforms document workflows into automated operations.
One Platform. Four Workflows
Kolena replaces offshore document review and runs it onshore — cited, auditable, and in minutes. Pick your industry.
Real Estate
Lease abstraction & rent-roll reconciliation — 100 leases in an afternoon, every clause cited.
Banking & Lending
Loan underwriting & KYC — files reviewed in minutes, a citation for every decision factor.
Insurance
Claims/FNOL triage & submission intake — every loss notice read on arrival, within SLA.
Financial Services / PE
IC memos & due diligence — source-cited, audit-ready, drafted in minutes.
OFFSHORE VS KOLENA
The same work, without the offshore tradeoffs.
OFFSHORE BPO / OUTSOURCED TEAM
- 24–48 hours; slower as volume rises
- Per-FTE / per-doc; ~9.5%/yr wage inflation
- Manual review at a distance; no citation trail
- Queues grow when volume spikes
- Data leaves your contro
- Reconstructed manually
- 30–60% annual attrition resets institutional knowledge
KOLENA AI
- Minutes; scales instantly
- Software cost; no idle-seat billing
- Every field cited to the source line
- Same speed at any volume
- Onshore · SOC 2 · PCI · no training on your data
- Built in — every output auditable
- Consistent; codified in the model
"96% less document-review labor. 5-day → same-day funding."
A private-lending customer, after replacing offshore document review with Kolena AI.
Security & Compliance
Your data, your insights — never black-boxed. Kolena is built to support enterprise security and compliance needs: reasoning logs, audit trails, encryption, and governance architecture.
PCI, SOC 2, and HIPAA Compliant
No training on customer data
Complete audit trail and traceability
Encrypted in transit and at rest
Enterprise-grade security: RBAC, ZDR, rigorous access control
Frequently Asked Questions
See your BPO workflow Automated
Bring document review onshore — faster, cited, and auditable. With AI