Kolena AI Agent

Auto Insurance Loss and Policy Analysis

Turn a fleet auto submission - declarations, vehicle and driver schedules, and multi-carrier loss runs - into one cited view with frequency, severity, and loss ratio per power unit, and hand the underwriter a renewal recommendation in minutes.

InsuranceUnderwriting & Credit

Volume fit

Works best for

fleet and commercial-auto underwriting teams processing multi-carrier submissions where declarations, schedules, and loss runs each arrive in a different format and turnaround is measured in days

Too small for

a single private-passenger auto or one-vehicle risk with a single clean loss run and no normalization pain

Typical inputs

Documents

  • Auto / fleet policy declarations
  • Vehicle (auto) schedule (ACORD 127 / 129)
  • Driver schedule and motor vehicle records (MVRs)
  • Multi-carrier loss runs (current and prior, 3-5 years)
  • Telematics / FMCSA safety reports (where available)

Systems

  • Email
  • Underwriting workbench or policy admin system
  • Document repository

Output

A normalized, cited auto loss register plus policy/coverage, vehicle, and driver schedules; by-year and by-coverage summaries; large/shock-loss and reserve-adequacy flags; data-quality checks; a fleet renewal recommendation; and an underwriting summary

Delivered to

  • Underwriting file
  • Pricing / rating worksheet
  • Renewal, referral, or declination memo

What it extracts

· 15 fields
  • Form

    Account and Fleet Summary

    A one-look roll-up of the whole auto submission - named insured, coverages, carriers, policy periods, valuation dates, power-unit count, claim counts by status, paid/reserves/incurred, largest claim, and loss ratio if premium is provided - so a reviewer can orient before reading detail.

  • Table

    Policy and Coverage Schedule

    The policy declarations for every term - effective/expiration dates, carrier, covered-auto symbols, liability limit, collision and comprehensive deductibles, UM/UIM limit, power units, and premium by coverage - so a reviewer sees how coverage, exposure, and price changed year over year.

  • Table

    Vehicle Schedule

    The covered-auto inventory (ACORD 127/129 style) - VIN, year/make/model, vehicle class, weight, garaging state, radius, stated value, and coverages applied - which drives physical-damage rating and exposure.

  • Table

    Driver Schedule and MVR Review

    The driver roster with motor-vehicle-record detail - license state/status, experience, violations, at-fault accidents, major convictions, and an eligibility flag - because driver quality is a primary predictor of auto loss.

  • Form

    Fleet Safety and Telematics Profile

    The fleet's safety and telematics context - DOT/MC number, FMCSA CSA/SMS indicators, reportable crashes, telematics/ELD provider and behavior rates, safety-program elements, and prior-coverage continuity - that explains loss trends and supports renewal credits or debits.

  • Table

    Normalized Loss Register

    Every auto claim from every carrier and format normalized into one row-per-claim register - coverage type and Code, cause, status, paid/reserves/recovery, and footed total loss, expense, and incurred - so mixed-format loss runs finally line up.

  • Table

    Loss Summary by Policy Year

    Loss experience per policy year aligned to exposure and premium - counts, paid/reserves/incurred, liability-vs-physical-damage split, frequency and incurred per power unit, and loss ratio where premium is known - noting the most recent year is immature.

  • Table

    Loss Summary by Coverage Type

    Losses grouped by coverage - Auto Liability versus Physical Damage (collision, comprehensive, glass) - with counts, incurred, average severity, and share of total incurred, so an underwriter sees which coverage drives the account.

  • Table

    Large and Shock Losses

    The individual auto claims an underwriter must read - those above the large-loss threshold and isolated shock losses (usually serious bodily-injury or multi-vehicle liability) - with the open reserves that could still develop.

  • Table

    Frequency and Severity Trend

    The per-year frequency and average-severity trend normalized per power unit, with a pure-premium (incurred per power unit) view, so different-sized terms compare fairly and the underwriter can read whether the risk is improving or deteriorating.

  • Table

    Cause of Loss Analysis

    Auto claims grouped by cause - rear-end, intersection, backing, single-vehicle, comprehensive (glass/theft/weather), third-party bodily injury and property damage - revealing operational or training exposures a cause concentration points to.

  • Table

    Open Claims and Reserve Adequacy

    Open exposure and reserve adequacy by year - open-claim ratio, reserve per open claim, and open liability-claim count - flagging books that could develop adversely after binding because auto bodily-injury claims settle slowly.

  • Table

    Data Quality and Validation Flags

    The integrity checks an analyst runs before trusting the file - per-claim loss/expense/incurred footing (Total Loss = O/S + Paid - Recovery; Total Incurred = Loss + Expense), coverage/code consistency, policy-period continuity, mixed valuation dates, power-unit reconciliation to the vehicle schedule, limits adequacy, and loss ratio - each flagged Pass, Fail, or Review.

  • Classification

    Fleet Renewal Recommendation

    A single underwriting decision for the account - preferred, standard, renew with rate increase, refer to senior underwriting, or decline/non-renew - driven by loss ratio and per-power-unit trend, large/shock losses, reserve adequacy, driver quality, and safety profile, with a cited rationale.

  • Text

    Underwriting Summary

    The underwriter-facing synthesis at the top of the file - overall experience, exposure-adjusted frequency vs severity, coverage mix and large losses, driver and safety read, data caveats, and the follow-up items to request - tied to the renewal recommendation.

Prerequisites

  • Loss runs for the account, ideally covering the last three to five policy periods
  • Declarations pages showing limits, deductibles, and power-unit counts
  • The vehicle and driver schedules
  • Earned premium by term, if a loss ratio is required (loss runs rarely include it)
  • The carrier's large-loss / shock-loss thresholds and driver-eligibility criteria, if they differ from the defaults

Human review

An underwriter reviews the flagged large and shock losses, the reserve-adequacy and data-quality flags, the driver MVR exceptions, and the cited loss register before the loss history and renewal recommendation are trusted for pricing.

Where it fits

Commercial auto / fleet underwriting intake and renewal

Submission intake - policy declarations, vehicle and driver schedules, and loss runs arriving with a new-business or renewal submission, often from multiple prior carriers in mixed formats (PDF, Excel, CSV)

This step

Auto policy and loss-run analysis

After

Pricing and rating
Quote and bind
Renewal / referral / declination decision
Loss control referral

Who uses it

Commercial Auto UnderwriterFleet UnderwriterUnderwriting AssistantManaging General Agent (MGA) UnderwriterLoss Control / Fleet Safety Analyst

Grounded in

  • ISO Business Auto Coverage Form (CA 00 01) - covered-auto symbols on the declarations page designate which vehicles each coverage (liability, physical damage, UM/UIM) applies toverified as of 2026-07-22
  • ACORD 127 Business Auto Section (and ACORD 129 for additional vehicles) - standard vehicle and driver schedule fields (VIN, year/make/model, garaging, driver license and MVR data)verified as of 2026-07-22
  • Loss identity: Total Loss = Outstanding (O/S) Loss + Paid Loss - Recovery; Total Incurred = Total Loss + Total Expense; equivalently Incurred = Paid + Reserves (Outstanding)verified as of 2026-07-22
  • Loss ratio = Incurred Losses / Earned Premium; exposure measured per power unit (covered-vehicle car-year)verified as of 2026-07-22
  • FMCSA Compliance, Safety, Accountability (CSA) / Safety Measurement System (SMS) BASICs and financial-responsibility minimums (49 CFR Part 387) for regulated motor carriersverified as of 2026-07-22

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