USE CASE: CONSUMER BANKING COMPLIANCE TESTING

Transforming Financial Compliance with AI

Consumer banks are required to ensure that every disclosure, statement, and marketing message meets strict regulatory standards. Kolena automates compliance testing — from verifying account statements to reviewing marketing materials — helping teams achieve continuous monitoring, audit readiness, and massive efficiency gains.

SOC 2 CompliantEnterprise-Ready

The Challenge: Manual and Error-Prone Analysis

Every quarter, compliance teams must manually verify thousands of consumer communications across multiple product lines. A typical bank employs dozens of testers rotating through projects that involve:

Legal Disclosures

Checking that credit card and banking statements display the correct legal disclosures.

TILA

Verifying marketing materials comply with Truth in Lending Act (TILA) and related regulations

Accurate Billing

Confirming billing details and calculations are accurate across co-branded or promotional accounts

Audit-Readiness

Annual compliance in case of audit

The Solution: Automating with Kolena AI

Kolena replaces manual testing with continuous, automated validation — allowing compliance teams to scale coverage from hundreds to thousands of accounts while maintaining audit-level accuracy.

Manual Process

Before Kolena

  • 10 manual testers performing ~50 validations per quarter
  • Random sampling of a few dozen accounts
  • Weeks spent onboarding testers and compiling reports
  • Annual reviews for core product lines — minimal ongoing monitoring
  • New disclosures or terms require restarting projects
AI-Driven Workflow

After Kolena

  • AI prompts encode the exact disclosure and calculation rules
  • A single tester maintains and updates the prompt set
  • Data ingestion automated via API — 5,000+ accounts validated in hours
  • Tester reviews only flagged exceptions with low false positives
  • Reports compiled automatically for business and audit teams
  • Continuous testing — no waiting for the next quarterly or annual cycle

Why Choose Us

Kolena's AI agents are purpose-built for high-trust financial workflows, combining explainable reasoning with enterprise-grade security.

Transparency

Auditable Reasoning

Every AI decision includes a transparent explanation and evidence trail.

Automation

Automated Reporting

Results integrate seamlessly into your existing Excel, Word and other reporting templates.

No prompt engineering

Prompt Suggestions

Helps non-technical compliance experts build and manage rules easily.

Consumer banking compliance is no longer sustainable through manual sampling. As regulatory scrutiny intensifies, institutions must test more data, more often, with less human error. Kolena’s AI compliance platform turns a cost center into a continuous control system — combining speed, accuracy, and auditability.

Director of Compliance

Midsized Bank

Security & Compliance

The security and compliance needs of our customers are a top priority at Kolena. We continuously work on making sure we live up to the highest industry standards.

SOC2 Type II

Data Encrypted in Transit and Rest

No Training on Customer Data

Enterprise Grade Access Control & Data Retention

Ready to Transform Your Compliance Testing?

Accelerate compliance testing with AI

Download case study to learn how one bank increased testing coverage 100x while reducing costs