Kolena AI Agents

Kolena Inc

February 2025

INTRODUCTION

Welcome to Kolena! These terms and conditions (“Terms”) govern your use of the Kolena service, including any applications, websites, software, or services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms.

DATA COLLECTION AND USAGE

Kolena collects and processes the data you upload solely to deliver the Service. Customer data is used only to operate the Service and generate the extractions you request. Customer data is not used to train models, is not retained by third parties, and is encrypted in transit and at rest.

DATA STORAGE

All data stored by Kolena is stored securely on servers located within the United States. Storing data in a HIPAA compliant environment is an available option.

RETENTION POLICY

Kolena retains your data for as long as necessary to provide the Service to you. You may delete data at any time or configure the Service for zero data retention. If you terminate your account with Kolena, we will delete your data within 30 days of receiving your request.

DATA DELETION

When you delete your account, all data associated with your account will be permanently deleted from our servers. If you would like us to delete your data sooner, please contact us at info@kolena.com

CONCLUSION

We take the security and privacy of your data seriously. By using the Service, you agree to these Terms and our data collection and usage practices. If you have any questions or concerns about these Terms or our data practices, please contact us at info@kolena.com