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Your team already uses AI. Your documents are still done by hand. New research on 277 CRE firms.
34% of commercial real estate firms now use a general AI tool like ChatGPT or Claude. 78% still process their documents by hand.
Nearly a third have both, and it hasn't moved the work. Firms with a chatbot sit only a few points ahead of firms with none.
- It's the org chart, not the technology. 87% of firms with an open question have only internal work left. Just 5% concluded AI couldn't do what they needed.
- The proof gap didn't close. Only 14% have seen AI run on their own documents. 60% saw a relevant demo and never tested it.
- The entry point moved. Lease abstraction cooled from 44.6% to 32.1% as rent roll and underwriting rose. The market is maturing past its first use case.
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