--- title: "Newbury Residential Customer Story | Kolena" url: "/newbury-customer-story/" description: "Discover how Newbury Residential partners with Kolena to enhance their operations. Read this customer success story today." author: "Conner Longoria" updated: 2026-10-19T23:26:16.173129+00:00 --- # Newbury Residential Customer Story | Kolena Customer story · Multifamily ![Newbury Residential](https://pdqnlfnubeegrfslxars.supabase.co/storage/v1/render/image/public/media/logos/customers/processed/56fd3bfc-043f-4b21-9582-de19f0194bcf-master.png?height=60&resize=contain&format=webp) # One lean team. An AI agent for every workflow. How Newbury Residential, a remote-first operator of about a dozen properties, put Kolena's AI agents to work on invoices, affordable-housing compliance and leasing, without adding headcount. [Request a trial](#trial-form)[Browse the free AI agents →](https://www.kolena.com/agent-library/) What Newbury's agents handle today 400 Receipts a month, read from a photo, coded to property and GL, pushed to the ERP 15-20 Checks per affordable-housing compliance file of 30 to 40 pages Daily Per-vendor invoice agents in production Company Newbury Residential Industry Multifamily, about 12 properties Workflows Invoices, compliance, leasing Contact Brian Murphy President > “We've found that using an AI agent is actually probably more accurate than a person going through it… so they're spending less time on the actual audit and more time fixing the issues that were found.” BM![Brian Murphy](https://pdqnlfnubeegrfslxars.supabase.co/storage/v1/render/image/public/media/Brian%20Murphy%20headshot%20-%20Newbury.webp?width=160&height=160&resize=cover&format=webp) Brian Murphy President, Newbury Residential ![](https://pdqnlfnubeegrfslxars.supabase.co/storage/v1/render/image/public/media/logos/customers/processed/56fd3bfc-043f-4b21-9582-de19f0194bcf-master.png?height=60&resize=contain&format=webp) The story ## One workflow at a time 1 ### The bottleneck A dozen properties meant 30-plus utility providers, vendor invoices and credit-card receipts, each formatted differently, plus 30 to 40 page affordable-housing compliance files. Brian's verdict: "I can't spend a full day of my week working on utility bills." 2 ### What changed Newbury pointed Kolena's AI agents at whichever workflow ate the most time, then moved to the next. Each agent reads the documents, codes the data to the right property and GL account, and pushes it to the ERP, while deterministic code handles the math. 3 ### The result About 400 receipts a month reach the ERP with no manual entry, and compliance reviews run 15 to 20 checks per file with every finding cited to its page. The team works on the issues the agents find. How it works ## Coded, cited and pushed to the ERP Kolena's AI agents read each invoice, code it to the right property and GL account, and check the math before it goes to the ERP. Vendor invoiceSample data Vendor ✓Ace Plumbing Supply Invoice, p. 1 Property ✓Maple Court, matched by service address Invoice, p. 1 GL account ✓6510 Repairs and maintenance Coding rules Total vs. line items !Off by $12.00 Invoice, p. 2 Watch ## Hear it from Brian Brian Murphy on running a lean back office with AI agents, from the Pragmatic AI Podcast, episode 3. [Watch the full episode →](https://youtu.be/UE1EKKREKgE) In their words ## More from Newbury Residential > “It's a game changer… I'm on the road all the time, so I'll just forward it over and it gets done.” BM![Brian Murphy](https://pdqnlfnubeegrfslxars.supabase.co/storage/v1/render/image/public/media/Brian%20Murphy%20headshot%20-%20Newbury.webp?width=160&height=160&resize=cover&format=webp) Brian Murphy President, Newbury Residential > “I think it catches stuff that they might not have caught otherwise… For a lot of this daily invoice stuff, it's helped tremendously. I can just work on higher-level stuff.” BM![Brian Murphy](https://pdqnlfnubeegrfslxars.supabase.co/storage/v1/render/image/public/media/Brian%20Murphy%20headshot%20-%20Newbury.webp?width=160&height=160&resize=cover&format=webp) Brian Murphy President, Newbury Residential More customer stories ## Teams running Kolena on their own documents [![Energy Savings Partners](https://pdqnlfnubeegrfslxars.supabase.co/storage/v1/render/image/public/media/logos/customers/1782170475280-energysavingspartners.webp?height=80&resize=contain&format=webp) Utility billing Almost double the bills at one business, no net-new employees Read the story → ](https://www.kolena.com/lp/energy-savings-partners-customer-story/)[![Levin Management](https://pdqnlfnubeegrfslxars.supabase.co/storage/v1/render/image/public/media/logos/customers/processed/96a8aca9-288a-47f6-be94-fc68765b9461-master.png?height=80&resize=contain) Real estate Lease abstracts, 5 days to 5 minutes Read the story → ](https://www.kolena.com/lp/levin-customer-story/)[![Real Capital Solutions](https://pdqnlfnubeegrfslxars.supabase.co/storage/v1/render/image/public/media/logos/customers/processed/a528c704-3758-4cea-b69f-c89f436bbafa-master.png?height=60&resize=contain&format=webp) Real estate Lease review, 2 hours to 17 minutes Read the story → ](https://www.kolena.com/lp/rcs-customer-story/) ## See it on your own documents. A 2-week trial on your real documents, set up in a 20-minute call. [Request a trial](#trial-form)[Browse the free AI agents →](https://www.kolena.com/agent-library/)