---
title: "Highview Customer Story | Kolena"
url: "/lp/highview-customer-story/"
author: "Conner Longoria"
updated: 2026-07-28T18:11:58.68225+00:00
---

# 4 {hours}, or 5 {minutes}?

How Highview Insurance's underwriting team reviews new-business submissions in minutes instead of hours, with citation-linked AI the underwriters actually trust.

## Underwriting Supervisor

# Why Todd's result isn't unique

- **Per submission review** — Was 4 hours
- **Submission volume year over year** — With a smaller staff
- **Every fact linked back to its source** — With reasoning explanation

## Two ways to see Kolena run

- Upload a loss run report PDF. Download or receive an email with a loss run spreadsheet for claims analysis. No sign up.
- 2-week trial configured to your portfolio and use case with a quick setup call.

## How The Trial Works

- **20-minute setup call** — We learn your workflow, your document types, and what "done" looks like for you. Not a sales pitch.
- **Trial configured to your portfolio** — We tune the agents to your evaluation rubric and your document mix before you ever log in.
- **2 weeks on your real documents** — Run it on the same files you'd spend hours on today