--- title: "How Energy Savings Partners reads utility bills with AI" url: "/energy-savings-partners-customer-story/" description: "Resident bills up from 46,000 to 80,000 a month at one business, with no net-new employees. See how Kolena’s AI agents read each master utility bill." author: "Conner Longoria" updated: 2026-10-20T22:57:25.813931+00:00 --- # Energy Savings Partners Customer Story | Kolena Customer story · Utility billing ![Energy Savings Partners](https://pdqnlfnubeegrfslxars.supabase.co/storage/v1/render/image/public/media/logos/customers/1782170475280-energysavingspartners.webp?height=80&resize=contain&format=webp) # Almost double the bills. No net-new employees. How Energy Savings Partners uses Kolena's AI agents to read master utility bills for about 1,500 properties a month, in every format they arrive in. [Request a trial](#trial-form)[Try the utility bill agent →](https://www.kolena.com/agent-library/utility-bill-extraction/) One of its billing businesses, before and after Resident bills sent per month Before 46,000 With Kolena 80,000 0 Net-new employees to handle the growth Company Energy Savings Partners Industry Utility billing and sub-metering Footprint 48 states Contact Dan Rappaport Co-CEO > “When we bought the business, we were sending about 46,000 bills a month. In April, we sent 80,000, almost double, and we have no net new employees.” DR![Dan Rappaport](https://pdqnlfnubeegrfslxars.supabase.co/storage/v1/render/image/public/media/Dan%20Rappaport%20headshot%20-%20ESP.webp?width=160&height=160&resize=cover&format=webp) Dan Rappaport Co-CEO, Energy Savings Partners ![](https://pdqnlfnubeegrfslxars.supabase.co/storage/v1/render/image/public/media/logos/customers/1782170475280-energysavingspartners.webp?height=80&resize=contain&format=webp) The story ## Thousands of bills, no two alike 1 ### The bottleneck Every property sends master bills for gas, water, trash, cable and pest control, each from a different provider in a different format, by email, download or paper. Someone had to read every bill and key its data into Excel and the billing software, for about 1,500 properties a month. 2 ### What changed Dan and his fellow co-CEO ran a trial on a set of properties first, and it worked. Kolena's AI agents now read each bill and pull the data points that drive resident billing, with a person on the team doing the final review. 3 ### The result One of its businesses went from about 46,000 resident bills a month to 80,000 with no net-new employees. The time the team used to spend keying bills now goes to customers. How it works ## Every number traced back to the bill Kolena's AI agents read each master bill and return the fields that drive resident billing, each one linked to where it appears on the bill. Master utility billSample data Provider ✓City water utility Bill, p. 1 Service period ✓Mar 3 to Apr 2 Bill, p. 1 Usage ✓412,000 gal Bill, p. 2 Amount due ✓$6,184.22 Bill, p. 1 ~1,500 Properties' master bills read each month 48 States served Cited Every field linked to its place on the bill In their words ## More from Energy Savings Partners > “The first demo we did, it just worked, right away, in an initial demo where we gave no context. The other companies we met with had to go back and forth several times to get the result we wanted.” DR Dan Rappaport Co-CEO, Energy Savings Partners > “The biggest thing is scaling without adding headcount. That means I can afford to pay my best people more and retain my best people… It's a win-win-win all around.” DR Dan Rappaport Co-CEO, Energy Savings Partners More customer stories ## Teams running Kolena on their own documents [![Newbury Residential](https://pdqnlfnubeegrfslxars.supabase.co/storage/v1/render/image/public/media/logos/customers/processed/56fd3bfc-043f-4b21-9582-de19f0194bcf-master.png?height=60&resize=contain&format=webp) Multifamily 400 receipts a month into the ERP, no manual entry Read the story → ](https://www.kolena.com/lp/newbury-customer-story/)[![Levin Management](https://pdqnlfnubeegrfslxars.supabase.co/storage/v1/render/image/public/media/logos/customers/processed/96a8aca9-288a-47f6-be94-fc68765b9461-master.png?height=80&resize=contain) Real estate Lease abstracts, 5 days to 5 minutes Read the story → ](https://www.kolena.com/lp/levin-customer-story/)[![Highview Insurance](https://pdqnlfnubeegrfslxars.supabase.co/storage/v1/object/public/media/logos/customers/1763447209572-highview-logo.svg) Insurance Underwriting review, 4 hours to 5 minutes Read the story → ](https://www.kolena.com/lp/highview-customer-story/) ## See it on your own bills. A 2-week trial on your real documents, set up in a 20-minute call. [Request a trial](#trial-form)[Try the utility bill agent →](https://www.kolena.com/agent-library/utility-bill-extraction/)